Car Parking Terms & Conditions

THESE ARE THE TERMS AND CONDITIONS FOR THE USE OF CAR PARKING FACILITIES AT Durham Tees Valley Airport CUSTOMERS ARE REQUESTED TO READ CAREFULLY THE TERMS AND CONDITIONS OF ENTRY TO AND USE OF THIS CAR PARK AND TO FOLLOW WHERE APPLICABLE THE PROCEDURES RECOMMENDED.

1. THE COMPANY
Customers are advised that this car park is private property in the ownership of Durham Tees Valley Airport Limited (referred to hereafter as "the company"). It is available for use by members of the public who act in accordance with the company's terms and conditions set out below. The company has the right to exclude members of the public from using the car park and will exercise such exclusion rights in relation to persons who are causing any damage to property, causing a breach of the peace or causing unruly behaviour or misbehaving in any way and additionally in relation to persons who have no cause to be present on the car parking premises.

The company offers no warranty or indemnity as to the protection or safety of vehicles left in the car parking premises or any goods left within the vehicles and owners of vehicles are reminded that their own policies of insurance must be utilised in order to make any claim if such loss or damage occurs while the vehicle is parked in the car parking area. Accordingly:

(a) the company its servants and agents accepts no liability in respect of any loss, destruction, damage or theft of or from the vehicle or the contents of the vehicle save and to the extent where the same is proved by a court of competent jurisdiction in England to be caused by the negligence, wilful act or default or breach of statutory duty of the company its servants or agents, and
(b) the company its servants and agents accepts no liability in respect of the death of or personal injury sustained by customers and others in the car park save and to the extent where the same is proved by a court of competent jurisdiction in England to be caused by the negligence, wilful default or breach of statutory duty of the company its servants or agents.

2. COMPLAINTS PROCEDURE
Should your vehicle suffer damage or destruction whilst in the car park, or should you lose the vehicle or any of your possessions from the vehicle whilst it is in the car park, you are requested:

(a) immediately to inform a member of our staff of the occurrence which shall be in the first instance an attendant at the Airport Information Desk.
(b) in cases of theft, immediately to inform the Police,
(c) to notify your insurers promptly.

3. SECURING YOUR VEHICLE
Please ensure that before you leave your car in the car park:

(a) your vehicle is securely locked,
(b) all the windows of your vehicle are securely closed,
(c) if your vehicle is fitted with a steering lock or similar device that it is engaged.

4. POSSESSIONS
(a) wherever possible please take your possessions with you when you leave your vehicle
(b) if you have to leave possessions in your vehicle please do not leave them on the seats where they are visible, instead place them in the boot which should then be locked
(c) customers are reminded that their motor insurance policies may not cover personal possessions in the vehicle. It may be possible to arrange separate insurance cover for such possessions and customers are recommended to do so.

5. COURTESY TO OTHER CUSTOMERS
Should you damage another customer's vehicle you are requested to report the matter immediately to a member of our staff together with the registration numbers of both vehicles. In the first instance, the report should be made to an attendant at the Airport Information Desk.

6. SAFETY IN THE CAR PARK
(a) please drive carefully and slowly in the car park and obey the directional and other signs
(b) car parks can be dangerous. After you have parked your vehicle please proceed to the nearest signposted exit. Do not delay your exit from the car park and please keep a watchful eye on your children who should not be permitted to play in the car park and should at all times be accompanied by an adult.

7. TICKETS
(a) the ticket issued is available only for the vehicle in respect of which it is issued. A ticket, including a season ticket, does not entitle the customer, unless otherwise specified, to any particular space in the car park or to priority over other customers. A Season Ticket is the property of the company to which it must be surrendered upon expiry
(b) the company reserves the right to refuse to release any vehicle, except on production of the parking ticket, until it has made reasonable enquiries. Failure to produce your ticket will therefore delay your departure
(c) customers who cannot produce their parking ticket on departure will be charged at £100.

8. AGENCY
Every person who enters into a contract with the company for the parking of a vehicle at the car park, whether by purchasing a ticket or otherwise, does so on behalf of himself and all other persons having any proprietary, possessory or other financial or material interest in the vehicle and its contents.

9. MOVING, RELOCATION AND CLAMPING OF VEHICLES
(a) the company reserves the right to move vehicles within the car park, by driving or otherwise, to such extent as is reasonably necessary to avoid obstruction or for the more efficient arrangement of its parking facilities at the car park
(b) the company additionally reserves the right, where the car park has to be closed either permanently or temporarily in whole or in part or has to be evacuated in cases of emergency or for maintenance and / or other works to be undertaken, to remove any vehicle at any time to any other reasonably convenient car park within the control of the company or otherwise as may be expedient
(c) to the extent that it may be necessary to do so in the exercise of the rights conferred upon the company under this condition, the company, its servants or agents shall have the right to drive or otherwise take the vehicle on the public highway.
(d) the company reserves the right to clamp any vehicles parked in non-designated areas including areas which impede on the access and egress from the car parking areas and additionally to clamp vehicles parked in spaces designated for particular drivers such as disabled spaces unless the correct accreditation is displayed to confirm the vehicle permitted to use such space e.g. in the case of disabled spaces a valid disabled parking permits.

10. LIENS AND DISPOSAL OF ABANDONED VEHICLES
(a) every vehicle in the car park is subject to a lien for all charges due or accruing and due from the customer to the company and the company reserves the right to refuse to release any vehicle until those charges have been paid
(b) customers who intend leaving their vehicle in the car park for more than 28 days are strongly recommended to notify the company in writing of their intention to do so
(c) the company reserves the right to sell any vehicle which it reasonably believes to have been abandoned and shall be entitled to regard as abandoned any vehicle which has been in the car park for more than 28 days without prior notification and which is not known to be covered by a current valid season ticket
(d) before proceeding with the disposal of abandoned vehicles, the company will:

(i) make reasonable enquiries with a view to identifying and contacting the registered
keeper of the vehicle in question,

(ii) give 28 days notice of its intention so to do to the registered keeper by
post addressed to the registered keeper's last known address.

(e) abandoned vehicles will be sold by auction whenever practicable and the proceeds of sale will be applied in and towards satisfaction of all sums owing to the company by the customer together with the expense of sale and in connection with such sale the company shall be entitled to charge reasonable garage charges in respect of the period during which the vehicles in the possession of the company.
(f) any balance of these sales proceeds remaining after satisfaction of such sums shall be held by the company on behalf of the registered keeper of the vehicle and paid over on proof of entitlement provided such proof has been produced within three months of the sale otherwise the entitlement shall be lost.

11. TARIFF
Parking fees shall be as displayed on the Tariff Board at the car park or terminal building.

12. PROHIBITED ACTIVITIES
(a) no vehicle shall be towed into the car park and no work on or cleaning of vehicles by customers or their agents is permitted in the car park save that breakdown recovery vehicles shall be entitled access to repair vehicles after they have notified the company of a request for such access
(b) no activity in connection with the selling, hiring or other disposal of vehicles shall be carried out in the car park.
(c) Any ticket issued is for private use only and the use of any ticket for commercial purposes or for sale or monetary reward (whether by or for the user of such ticket) is strictly prohibited. The Company reserves the right to cancel any ticket without being liable for any refund and/or to prohibit use of the car park in relation to any person who is known or reasonably believed to be using a ticket in contravention of this clause.

13. DEFINITIONS
(a) "the company" shall mean Durham Tees Valley Airport Limited whose registered office is at Peel Dome, The Trafford Centre, Manchester M17 8PL and shall, where the car park is managed or operated by a subsidiary company, include that subsidiary company.
(b) "vehicle" shall mean the vehicle which is received into the car park and shall include any mechanical device on wheels or tracks, its equipment and accessories.

14. VARIATION OF THE TERMS AND CONDITIONS
No person has any authority to vary or alter these terms and conditions unless such variation is in writing under the hand of "the company" secretary or a director of the company.

15. REFUNDS
The company does not issue refunds. However, in exceptional circumstances such as bereavements and on medical grounds, a refund may be made in such circumstances, an administration fee of £10 will be charged by the company. Requests for same-day refunds, within 24 hours of the original booking, are also accepted, when a fee of £10 per booking will be charged.

16. COPYRIGHT
All website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this website are copyright of the company and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this website for the sole purpose of placing an order through the company or using this website as a shopping resource. Any other use of materials on this website - including reproduction for purposes other than those noted above, modification, distribution, or republication - without the prior written permission of the company is strictly prohibited.

17. DISCLAIMER
TO THE FULLEST EXTENT PERMITTED AT LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, THE COMPANY DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT. For example, price and availability information is subject to change without notice.

Except as specifically stated on this website, to the fullest extent permitted at law, neither the company nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.