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Passenger Information

In this section you’ll find all the guidance and information you’ll need to make your travel experience at Durham Tees Valley Airport quick, hassle-free and enjoyable.

Checking In

The flight information display screens, located in the main concourse, indicate the appropriate check-in times for your flight. Flight tickets and passports/photographic ID will be checked, hold baggage weighed and labelled, and a boarding card issued.

You will require your boarding card to proceed through the security point and when purchasing goods from the tax and duty-free shop. You will also need your passport and boarding card when boarding the aircraft at the gate indicated.

Check-in times for scheduled flights start two hours before departure. Check-in times for charter flights start from three hours before departure but may vary, so we advise that you check these details with the holiday company directly or contact your travel agent before your departure date.

Check-in, ticket sales and reservation desks for all scheduled and charter services are all centrally located in the main concourse. Flight information is displayed throughout the terminal building on monitors.

Security

The flight information screens located throughout the terminal will show when you should proceed to the departure lounge.

Before entering the departure lounge all passengers must pass through the security search area. Here, your boarding card will be inspected and you will be required to go through search and screening processes (all passengers may be subject to image capturing). All hand baggage and personal items are subject to search and screening.

Security checks are subject to change.

Baggage Security

NEVER leave baggage or personal belongings unattended in or around the terminal, as they will be removed and may be destroyed. Please be sure baggage checked-in or taken with you on your flight belongs only to you.

Do not accept parcels or packages that belong to others (even friends), unless you can check the contents yourself. In the event of a passenger carrying an item for another person, this information must be declared.

Remember, never leave your baggage in the care of a stranger and always put your name and address on the outside of your baggage.

When asked questions about your baggage, you must answer carefully and clearly. In the UK, it is now an offence to give false answers to such questions. Even the most casual remarks may be treated as a real threat and will brought to the attention of the police.

Business Travellers

Durham Tees Valley Airport offers an ever-increasing range of destinations suited for the business traveller.

The airport now offers a wide selection of flights to both domestic and European destinations. With car parking immediately adjacent to the terminal, a spacious check-in hall and WiFi now available throughout the terminal, travelling from Durham Tees Valley Airport could not be easier.

Finally, if you’re travelling on business, you can still take advantage of some of the fantastic tax-free savings on offer from Alpha Airport Shopping, located in the departure lounge.