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Durham Tees Valley Airport welcomes passengers with reduced mobility. It is our aim to provide an efficient and streamline service and to assist; we ask that, wherever possible, passengers advise the airline of any specific needs at the time of booking. This will ensure that assistance is pre-booked which will minimise any delays in the provision of this service. However, if you were unable to book assistance at the time of booking your flight this can be done prior to departure directly with Durham Tees Valley Airport on 01325 331008.
Communicate your arrival at the airport and request assistance as follows:
Arriving passengers will be met at the aircraft, and assisted to:
Parking bays, allocated for blue-badge holders, are located close to the terminal in the Park and Stay car park.
Passengers are advised to ensure that badges are clearly displayed at all times when parking in these bays.
An Ambulift is available to automatically lift passengers and wheelchairs up to the aircraft door which makes for a smooth, efficient and convenient boarding/disembarking for passengers.
Wheelchairs are available, upon arrival at the airport, and you will be able to remain in your wheelchair until you board the aircraft. When returning to the UK, pre-booked wheelchairs will be available at the aircraft side upon disembarkation.
For further information about Durham Tees Valley Airport’s Service Standards, please click here.